FAQ
1.Do you have a secure server? Am I safe submitting my credit card information to you over the Internet?
Yes, you are safe submitting your credit card information over the Internet. Our websites are hosted by Pair Networks. Their servers are extensively tested against security exploits. All unnecessary services are disabled, all security patches are up-to-date, and servers are audited regularly for attempted break-ins. Their systems administrators actively maintain awareness of new security developments. Their custom network monitoring systems ensure that attacks are identified and responded to promptly.
2.Is there a store in my area?
We are a retailer of the products we sell; therefore we do not have information about other retail store locations. You must contact the company directly to obtain this information.
3.How do I track my order?
Most orders can be tracked by going to EMS. You will need your tracking number that in e-mail we mail you. Simply enter this information into the proper fields and click on the track button. If there are no results, it does not mean that your order has not been shipped or the delay of tracking system. Some of our locations do not support this tracking method. Please contact us via email if you need further tracking assistance.
4.Do you charge for shipping
?
No. All ground shipments within the EMS are shipped to you free of charge.
5.Is there any other fee should I pay for the order
?
No. We never charge extra fee for the order.We offer free shipping with EMS.